Medicaid covers non-emergency medical transportation for NJ Family Care (Medicaid) clients living anywhere in New Jersey. The service is provided by Modivcare, which is monitored by a dedicated unit within the state Department of Human Services.

Long-term care facilities should contact their Modivcare liaison for residents’ concerns about transportation issues.

When these concerns are unresolved, they should be directed to the Modivcare State Monitoring Unit:

• Anjana Multani, Anjana.Multani@dhs.nj.gov 609-789-7602
• Georgeanne Taylor, Georgeanne.Taylor@dhs.nj.gov 609-376-6514
• Noman Majeed, Noman.Majeed@dhs.nj.gov 732-509-4196
• Hetal Patel, Hetal.Patel@dhs.nj.gov 732-509-4197

North Jersey — Bergen, Hudson, Hunterdon, Passaic, Sussex, and Warren counties

• Cressie McKenzie, Cressie.McKenzie@modivcare.com

Central Jersey — Essex, Union, Somerset, and Morris counties

• Jade Williams, Jade.Williams@modivcare.com

Southern Central Jersey — Burlington, Mercer, Middlesex, Monmouth, and Ocean counties

• Frances Parrote, Frances.Parrote@modivcare.com

South Jersey — Atlantic, Camden, Cape May, Cumberland, Gloucester and Salem counties

• Fendy Anderson, Fendy.Anderson@modivcare.com