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Translator Disclaimers

All customers should first contact their utility provider to address any issues before reaching out to the NJ BPU’s Division of Customer Assistance. Utility providers can often resolve concerns quickly. If you have already spoken with your utility, please briefly describe that interaction. If the issue remains unresolved, follow the instructions below to submit a complaint.

 

To file a complaint, please complete the form below. Required fields are marked with a red asterisk ( * ).

*  Complaint type:    
* Account Type:
* First Name:
* Last Name:
  Business Name:
* Street Address:
  Address 2:
* City:
*  State:
* Zip:
  County:
* Primary Phone Number:
  Secondary Phone Number:
* E-mail:
If different from the address above
  Mailing Address:
  Address 2:
  City:
  State:
  Zip:
     
*  Utilty Company Name:
  Account Number:
(or phone# for telephone complaints) 
* Problem Description:(Maximum of 1000 characters)