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FAQs

Explore FAQs by Submission Category

Find clear, practical answers to the most common questions about system access, user roles, and submission expectations, organized by submission type for quick reference. If you're looking for training materials, templates, or handbooks, please visit the User Resources or Trainings and Webinars pages.

New Jersey Statewide Longitudinal Education Data System Logo

Contact Us

  • NJSLEDS Help Desk

    Use this contact for login issues, system navigation, data errors, file uploads, and more. Our Help Desk is available Monday through Friday from 8:00 AM to 5:00 PM.

    Preferred Method: NJSLEDS Help Desk Web Form
    (access via the "Contact Help Desk" button on the NJSLEDS system homepage)
    Phone:     609-376-3970

    New: You can now comment directly on Help Desk cases in the system. Learn more →

Sending Sensitive Information to the Help Desk

  • To protect student and staff privacy, do not send personally identifiable information (PII) or data through regular email (examples include student names, SIDs, dates of birth, or staff identifiers).

    NJSLEDS Help Desk Web Form

    Use the secure web form inside NJSLEDS:

    1. Log into the NJSLEDS system via .
    2. On the Home screen, click the “Contact Help Desk” button.
    3. Complete the web form and upload any necessary files.
    4. Choose the correct categories (for example: ID Case Management → Merge Request → Student Management).

    This is the only method for submitting SID/SMID change, merge, or delete requests. These requests will not be processed if sent outside of the system.

Page Last Updated: 03/13/2026