CUSTOMER SERVICE ALERT: Due to unexpected system maintenance, customers cannot currently certify for benefits via web or telephone. We will remove this message when the issue has been resolved. Thank you for your patience.
Heads up: We'll be doing some scheduled system maintenance from Thursday, April 30 at 3:30pm until Friday, May 1 at 7am. During this time, customers won’t be able to certify for benefits (online or over the phone) or file a new claim by phone. Thanks so much for your patience!
Attention! If you have not signed in to your account since April 22, 2025, your account was deleted due to inactivity. You must to access your information.
New Feature: Easily see requests for more information about your claim from us on .
- Go to the “Info Requests” tab.
- You’ll see a list of requests emailed to you and the due dates for returning the forms.
- If there are no requests, you’ll get a message saying you don’t need to fill out any forms right now.
New look! When you navigate to the My account & 1099 tab, and click on the “Contact information” to update your address or phone number, expect to see a new and improved interface.
Need in-person help with an unemployment claim? at your local One-Stop Career Center.
Access your benefits by verifying your identity online or in person. Verifying who you are is required before claims are reviewed and benefits are released. .