The Customer Service Center will be closed from 11:00 a.m. to 2:00 p.m. on Wednesday, December 17, 2025, for staff training and tax season preparations. The Regional Information Centers will be open for assistance.
for the Deaf, Hard of Hearing, DeafBlind, or those with a Speech Disability.
Due to increasing incidents of identity theft and other security issues, our Customer Service Center can only assist you with certain account specific inquiries if you provide information to help the agent identify you.
Before you call us, have the following information with you:
Individual Income Tax
Topics
Documentation
General Account Information Including Refund Questions
Primary and spouse's name and Social Security number (SSN)/ Individual Taxpayer Identification Number (ITIN), if joint return;
Copy of New Jersey Income Tax return for tax years in question;
Other account identifiers (refund amount, balance due, etc.);
Proof of payment (front and back of cancelled check or money order for all payments, if applicable).
Billing Notice
Primary and spouse's name and SSN/ ITIN if joint return;
Federal Employer Identification Number (FEIN) or New Jersey Tax Identification Number (ID) used to file the return;
Business name;
Your relationship to the business;
Primary business location and business mailing address;
Billing Notice
FEIN or ID used to file the return;
Business name;
Primary business location and business mailing address;
Your relationship to the business;
Copy of billing notice;
Proof of payment (front and back of cancelled check or money order for all payments, if applicable).
Attorney General Referrals
This unit investigates bad checks and dishonored electronic funds payments and reviews both individual and business tax cases, including businesses that failed to register with the State. The unit can refer cases of nonpayment to the Division's Office of Criminal Investigation for potential prosecution.
Disclosure Office
The Disclosure Office is responsible for ensuring the Division complies with confidentiality statutes of the 星空无限传媒app and the Internal Revenue Service (IRS) to protect State and federal tax information
Contract Liaison
The Contract Liaison Unit maintains contact between us, our contracted collection agency (Pioneer Credit Recovery), taxpayers, and their representatives. This unit provides assistance and guidance in problem situations and oversees Pioneer's management of the Payment Plan Program to ensure the Division's payment plan business rules are followed. They also provide training on Treasury/Taxation policy and procedures in order to enforce the State's tax laws along with our collection procedures.