Effective January 29, 2025 all State agency claims must be filed using the digital intake form and State Agency Claim Login Page and portal (SDACFS). This includes the following claim categories and claim type: (1) Subrogation Claim against 3rd party for Damage to State Assets; (2) Claim for Damage to State Property (State Property Insurance Claims); and (3) Comprehensive Claim for Damage to State Vehicles and Motorized Equipment. Please note that if you have already filed a paper claim prior to the January 29, 2025 effective date, your claim may be converted to a digital format.
The State Agency Claim Login Page and Portal allows you to file and track the status and progress of all your claims. The portal also empowers you to amend the claim at any time after submission, and to upload documents when filing the claim, or at any time thereafter. For more information on the many benefits this claim portal offers, as well as critical information on the claim filing process, please click on the links below.
This Claim Form is to be used by State departments and agencies seeking payment, reimbursement, and/or recovery for damages they suffered. State agency representatives should read the relevant notices and fields for each of the three (3) claim categories listed below, and select only one category per claim form. If the accident or incident requires using more than one claim category, a separate claim form must be submitted for each.
After reviewing and familiarizing yourself with the three (3) types of claim categories listed below, please read the section that follows captioned “Cases where State agencies may file separate claims from different incident categories for the same date of accident, and location, State vehicle, or responsible/liable party”.
Note: State agency representatives must file their claims immediately after the incident, even though they may not have all supporting documentation, when the incident and claim involves the following:
Claim for Damage to State Property - This claim category applies to damage to State-owned property or facilities that State agencies own, occupy or lease from others, as well as damage to other critical assets.. However, this category does not apply to damage to State Highway Systems or State Vehicles. For Damage to State Highway systems and roadways, see Subrogation Claim category below.
Comprehensive Claim for Damage to State Vehicles and Motorized Equipment - This claim category applies to non-collision damage to State Government-Owned Vehicles, which includes State agency leased and rental vehicles.
Subrogation Claim Against 3rd Party for Damage to State Assets -This claim category applies to State agencies that suffer damage to any State property, building or asset, due to the negligent and/or intentional acts of third parties (individuals, companies and government-public entities).
This claim category applies to State agencies that suffer damage to any State property, building or asset, due to the negligent and/or intentional acts of third parties (individuals, companies and government-public entities).
Type of Subrogation Claim Action:
Please check all that apply:
Procedural Notice for Subrogation Claim Against 3rd Party for Damage to State Assets
State departments and agencies that suffer damage due to the negligent and/or intentional acts of third parties must use and submit this form as soon as conveniently possible. The Division of Risk Management will pursue and file civil claims against individuals, companies, businesses, or public governmental entities that cause damage to State property.
Please do not file this subrogation claim form if any of the circumstances listed below exist. If your incident involves one or both of the scenarios below, please use the form entitled “Claim for Damages to State Property”.
This claim category applies to damage to State-owned property or facilities that State agencies own, occupy or lease from others, as well as damage to other critical assets.. However, this category does not apply to damage to State Highway Systems or State Vehicles. For Damage to State Highway systems and roadways, see Subrogation Claim category.
Damage and Loss Type Category
Type of Loss
Select all that apply:
Broken Pipe
Broken Sprinkler Head
Earthquake
Fire
Flood
Hurricane
Leaky Roof
Rain
Security/Data Breach
Snow/Ice Accumulation
Structural Collapse
Tornado
Vandalism
Vehicle or motorized equipment struck State building/facility
Wind
Other (Specify)
Damage-Loss Category
Select all that apply:
Boiler(s)
Boat(s)
Building
Contents in Building or Facility
Computer Software or Systems
Electrical/Technical Apparatus
Equipment
Helicopter(s)
Other (Specify)
Procedural Notice for Claim for Damage to State Property
State departments and agencies must file this form when State-owned or leased property-facilities they occupy suffer damage to the building structure, its contents, and/or results in disruption of their operations. This includes losses to building (structure and contents), land improvements, and equipment such as computer software, boiler, machinery, miscellaneous electrical apparatus, boats and helicopters.
Please note that a separate digital claim form must be filed for each affected location. If multiple buildings were damaged, impacted or affected at a campus-like location, such as prison, park or other similar State site, the agency may include these buildings in one claim form.
DRM must receive the completed form within five (5) days from the date of loss. Under no circumstances should agency personnel dispose of any damaged items without first taking photographs and making an inventory list. Should the damages be caused by the operation of a Non-State vehicle or the clear actions of another individual, entity or vendor/contractor, please also use the Subrogation Claim Form, even if the damage amount is under $100,000.00. Do not file this form if the damages do not exceed $100,000.00 and if there is no potential liable-responsibility third party that caused or contributed to the incident and resulting damage, i.e. third party individual, entity, vendor, contractor, etc.
Steps to take in addition to filing this digital claim form:
General Exclusions:
This claim category applies to non-collision damage to State Government-Owned Vehicles, which includes State agency leased and rental vehicles.
List of Covered Incidents:Deer/animal Collision
Fallen Snow/Ice – Weather Damage
Fire
Flood – Weather Damage
Parked State Vehicle
Stolen Vehicle (Not Recovered)
Stolen Vehicle (Recovered)
Unoccupied State Vehicle
Vandalism
Wind – Weather Damage
Windshield Damage
Other (Specify)
Note: Incident Categories excluded under this Comprehensive Claim Program & Form are: Striking a Tree, Curb, Pothole, Collision with another Vehicle, hit and run incident, tire blow out, incidents where source of damage is unknown, and other non-comprehensive or collision incidents.
Procedural Notice for Comprehensive Claim for Damage to State Vehicles and Motorized Equipment
State agencies may file this reimbursement form for Comprehensive “non-collision” damage to State Government owned vehicles and motorized equipment only, including State agency leased and rental vehicles.
This Program covers the following: vandalism, flood, fire damage, deer/animal collision, windshield damage by rock debris or object, and for stolen vehicle. State Agencies will be reimbursed for eligible covered losses minus a $250.00 deductible per vehicle. Damages resulting from striking a tree, curb, pothole, another vehicle, hit and run incident, tire blow out, or incidents where source of damage is unknown are not covered.
Please do not submit this form if the damages are $250.00 or less, or if your agency has not filed the required digital RM1- State Vehicle Accident & Incident Form. Please check with your agency’s fleet vehicle coordinator or the State employee assigned to the subject vehicle to see if they filed the digital RM1. Please refer to our website for an overview of the RM1 filing process State of NJ - NJ Treasury - Division of Risk Management.
While you may submit one digital form for multiple State vehicles or motorized equipment, they must all be involved in the same incident or accident, regardless of where the vehicles were located at the time of the natural disaster, i.e. hurricane. For example, if your State agency suffered flood damage to multiple State vehicles at different facilities or location on the same date, then you may include all the vehicles on one digital claim form. However, if the subject damaged vehicles were involved in different incidents or accidents, then you must file a separate digital Comprehensive Claim form for each vehicle.
Please note that your comprehensive claim will be denied if there is no record of an RM1 in the Statewide, State Vehicle Accident Reporting System (SVAR). The RM1 must be filed promptly by using the digital form on our website. Lastly, please complete this claim submittal form, and upload the State Intragovernmental Voucher Form, only after confirming that an RM1 was filed.
Lastly, if the State vehicle(s) in question is leased or rented, and is covered by private insurance, under the agreement or contract, your agency must file a claim with the insurance company first. Once you receive a final determination letter from the insurance company, you may submit a claim with our office to recover any costs or expenses that the insurance company denied.
Note: Damage to State Vehicles and Motorized Equipment resulting from a Declared Natural Disaster (Hurricane, Flood, Wind Damage, etc.) involving FEMA: If your Agency’s State Vehicle(s) sustained damage due to a declared natural Disaster, please do not file a claim or a Project Worksheet (PW) with FEMA to recover the damages and costs. Pursuant to a November 5, 2020 agreement between FEMA and the ǿýapp Division of Risk Management (“DRM”), the only source of recovery for State Agencies is the “Comprehensive Claims Program” administered by DRM, which may be filed using this digital claim form.
NOTE: This authentication process adds an essential layer of security to protect your account, ensuring that only you can access the tort claim login page, your claim history, and all of your documents.
Step 1:To access the Claim Filing Portal for State Departments and Agencies, please click on the tab below entitled State Agency Claim Login Page (SDACFS).
Step 2: For first time users, set up your account by clicking Create Account.
Step 3: Complete the registration process - enter your First and Last name, email address, create a password, and click Sign Up. Attorneys and their legal staff are encouraged to provide Additional Information to complete their account details.
Step 4: You will be prompted to Choose a Verification Method: Google Authenticator, Authy, or Salesforce Authenticator (Preferred Method).
Step 1: To Secure your access via the Salesforce Authenticator mobile app, you will be asked to install Salesforce Authenticator to your mobile device from the App Store or Google Play.
Step 2: Once the Salesforce Authenticator app is installed to your mobile device, open the app and follow the instructions on the screen. Click on Add an Account.
Step 3: A random Two-Word Phrase will be generated by the system and displayed on the mobile app.
Step 4: Return to Connect Salesforce Authenticator page (Step 1), and enter the Two-Word Phrase to authenticate your account. Click Connect.
Step 5: The following screen will come up on the mobile app - Click Connect.
Step 6: The Salesforce Authenticator is now connected to your Claim Portal account.
Step 7: You will be automatically logged into the claim portal account.
Step 8: After completing the initial Salesforce Authentication set up (Steps 1 through 7), you will be able to access the Claims Portal in a few simple steps:
Visit: The State Division of Risk Management website and go to the claim login page: Tort Claim Login Page (PACFS)
Enter your Username and Password, click Log In:
Check your Mobile Device and “Approve” access to the Claims Portal via the Salesforce Authenticator.
If you are experiencing an issue where the password reset link appears to be expired immediately after receiving it, please follow the steps below:
Important: Please read the following message before proceeding with amending your claim.
This amendment feature allows you to make changes to your claim form after it has been formally submitted. Please note the following:
Steps to follow when emailing DRM Customer Service: Please include the name of your State agency/Division, date of accident, claim & incident category, and location of the accident in the subject section of the email. Describe your issue or problem in the body of the email. Risk Management IT Customer Service staff will review your request and take appropriate action, if deemed necessary. You will then receive a response via email.
It is imperative that you first try to amend the claim form using this portal before emailing the Division of Risk Management IT Customer Service staff for assistance. CustSvc.RiskManagement@treas.nj.gov.
Are State agencies required to file a “Claim for Damage to State Property” for every single incident?
NO, agencies are only required to file the claim form for incidents that involve reasonable “billable damage”, while bearing in mind the $100,000.00 State agency deductible. However, if a potential responsible party caused or contributed to the damage in question, agencies are required to have file a “Subrogation Claim”.
How do I edit or modify the claim form while I am completing it, and just before submitting the form?
The digital claim form allows you to remove a given field tab, clear data entered, and unselect any item you checked off. There is a “Back” and a “Next” button at the bottom of each page to facilitate moving through the form to change any selections or entries made. Furthermore, just before you sign and submit the claim form, you have the option of “Previewing” the entire claim form, and make any corrections you deem necessary.
Please note that while you may make changes to information entered in any of the fields, you will not be able to add or delete a specific Claim and Incident Category. Adding or deleting a Claim & Incident Category can only be done after the final submission of the claim form. Find the submitted claim in your Claim Portal and click on “Amend” under the Actions tab. This will allow you to change, add or delete a claim category, as well as add, delete or change an attorney-law firm.
Can my State agency file separate claims from different categories stemming from the same date of loss, location, State Vehicle, and/or responsible/liable party?
How long does it take to process my claim? When will I receive a response?
The timeframe for processing and investigating each claim varies. We ask that you allow up to 90 days from the date of claim submission for a possible resolution of your case.
How do I upload additional documents onto the claim?
Sign into your claim portal and account, and click on the ACTIONS tab for the claim that you would like to upload documents, and select “Upload Document” from the drop down menu. The investigator on your case will receive a system-generated task alert identifying the document that you recently uploaded.
Lastly, please note that this notice does not apply to work-related injury claims (RM-2 Report of Accident Injury or Occupational Diseases). This claim form is still accessible in the Forms tab. We will post an updated notice on this website advising users and potential claimants when these forms, and claim processes will be digitized, and migrated to our new cloud-based claims management system.
Note: You can email IT Customer Service and/or log in to a live Microsoft Teams Meeting with a tech representative on Mon/Wed/Fri from 11 a.m. - 12 p.m. or 3 p.m. - 4 p.m.